Privacy Policy

Burner Mail is committed to protecting the privacy of visitors to our website. We have established this Privacy Policy to explain the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This policy applies to visitors to the Burner Mail website (www.burnermail.io). We hope that this Privacy Policy is easy to understand and if you have any questions or concerns about this policy or about how Burner Mail handles your information, please email us at contact@burnermail.io.

Key Points of our Privacy Policy

  • We will never sell, rent, share, or distribute your user information without your permission unless compelled by law.
  • We use an open-source tool called Matomo to automatically collect some information about users when they visit the website.
  • We use the information Matomo collects to understand where our visitors are coming from and what they are most interested in. Matomo masks the IP addresses it collects by two bytes, which limits the ability to track individual users. Matomo’s privacy policy is here.

What We Collect and Receive

In order for you to create an account on Burner Mail and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your email address, message, etc. We use this data solely in connection with answering the queries we receive.
  • Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognize and stop any misuse.
  • Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.
  • Create an account — when you sign up for and open an account with Burner Mail, or purchase a premium subscription, or sign up for content or offers, we may ask you to provide us with information such as your email address and payment information. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for.

Your rights

You have the right to be informed of Personal Data processed by Burner Mail, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact us at contact@burnermail.io.

Third party services we use

When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data:

Recipient

Purpose of processing

Lawful basis

Data location and security

Personal data collected by the third party

Privacy policy

Matomo

To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse

Legitimate interest

France

Anonymised IP address, Pages visited, browser and device used, and more.

https://www.matomo.org/privacy

Paddle

To receive payments

Legitimate interest

USA

Payment transactions details (name, payment details, IP address…)

https://paddle.com/privacy

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Burner Mail's legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our site, improve our Services or comply with legal obligations.

Privacy Policy Changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.

Contact Us

You can contact us any time to request access to information about you, correct any information about you and delete information about you. If you have any questions about this Privacy Policy, please contact us at contact@burnermail.io.