Report Abuse

Last updated: August 2, 2026

Burner Mail is designed to protect legitimate users’ email addresses. It must not be used to harm people, compromise systems, evade lawful restrictions, or damage email deliverability.

Conduct we treat as abuse

• ransomware, extortion, blackmail, fraud, or other criminal activity;
• phishing, impersonation, credential theft, scams, or deceptive messages;
• malware, viruses, malicious links, or harmful attachments;
• spam, unsolicited bulk messages, or abusive automated messaging;
• bulk or scripted registrations, coupon or trial harvesting, or evasion of third-party restrictions;
• harassment, threats, stalking, or credible danger to a person;
• unauthorized access, probing, disruption, denial-of-service activity, or attacks against systems; and
• conduct that damages Burner Mail’s infrastructure, domains, sender reputation, or other users.

This list is illustrative. Our Terms and Conditions apply to all use.

How to report abuse

Email contact@burnermail.io with the subject “Abuse report”. Include only information relevant to the report, such as:

• the complete Burner Mail alias or domain involved;
• the date, time, and time zone of the activity;
• a concise description of what happened;
• complete message headers, relevant URLs, screenshots, or error messages; and
• a safe way for us to contact you if clarification is needed.

Do not send passwords, private keys, authentication tokens, unnecessary identity documents, or live malware. If a sample may be dangerous, describe it first and wait for handling instructions.

What happens after a report

We assess the evidence and may request clarification. Depending on the risk and confidence of the report, we may block a sender, disable an alias, restrict features, preserve relevant records, warn the user, or suspend or terminate the account. We may report confirmed criminal activity to appropriate authorities when permitted or required by law.

We may be unable to describe the outcome because doing so could expose another person’s data, reveal security controls, or interfere with an investigation.

Abuse action is not data disclosure

We can take protective action based on credible abuse evidence without disclosing account data to the reporter. Private user data is provided to authorities only through the process described in our Law-Enforcement Guidelines and Privacy Policy.

Emergencies

If you believe someone faces an imminent threat of death or serious physical injury, contact local emergency services first. Authorities may then contact us using the emergency procedure in our Law-Enforcement Guidelines.